FAQs

To file a claim for credit life, credit disability, guaranteed asset protection and/or mechanical repair coverage please call TruStage 800 752-6265.

TruStage is a third-party company that offers unique insurance coverage services to members of Credit Union ONE such as Accidental Death and Dismemberment (AD&D). Enrolling must be done by contacting TruStage directly at 855 591-9026.

Credit Insurance coverage helps reduce or payoff the covered loan up to the policy maximum after a covered injury or death.  The Credit Life Insurance will pay off the loan in the event of a members untimely death. Disability Insurance will make the payments in the event the member becomes sick or injured. Learn more about Credit Life & Disability insurance.

Guaranteed Asset Protection (GAP) is intended to reduce or eliminate the gap between what the vehicle insurance will pay and what is owed on the loan, if the vehicle is deemed a total loss due to accident or theft.  Learn more about Guaranteed Asset Protection (GAP) insurance online. To apply for GAP insurance, contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch.

Mechanical Repair Coverage (MRC) helps cover repair costs on new and eligible used vehicles — even after the manufacturer’s warranty expires.Our Mechanical Repair Coverage page explains all the details.