Disclosures
Take a closer look at our products, services and operations
We want to make sure you're comfortable and fully informed when you're doing business with us, so we provide these disclosures to explain all the important details.
- Privacy Statement
- Online Privacy
- E-Signature and E-Statement Agreement
- Bill Payment Terms and Conditions
- Online Banking, Mobile Banking, and Digital Wallet Disclosure
- SMS Wireless Policy
- Electronic Funds Transfer Request
- Electronic Funds Transfer Agreement
- Consumer Credit Card Agreement
- Title IV Rights
- Membership Agreement
- Account Agreement and Disclosures
- Application Solicitation Agreement
- Personal Accounts Schedule of Fees and Charges
- Business Accounts Fee Guide
- Funds Available Disclosure
The HMDA data about our residential mortgage lending are available online for review. The data show geographic distribution of loans and applications; ethnicity, race, sex, age, and income of applicants and borrowers; and information about loan approvals and denials. These data are available online at the Consumer Financial Protection Bureau's Web site (https://www.consumerfinance.gov/hmda). HMDA data for many other financial institutions are also available at this website.
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If you would like to request the deletion of your Online Banking (OLB) user account registered through our website or CUONE mobile app, please call us at 1-800-451-4292. We advise that prior to this request, you delete any future scheduled bill payments and future scheduled transfers, including in the one-time payment tool. Deletion of your OLB user account does not close out your membership or accounts with Credit Union ONE. Once your user account is deleted from OLB, you will no longer have access to your user login and anything set up on it, but you may register again. Your username may be retained for data and security purposes. For additional information on how your information is managed, please review our Privacy Policy: https://www.cuone.org/privacy-statement.
Credit Union ONE is a full-service financial institution with locations in Southeast Michigan, Davison, MI, Traverse City, MI, and Grand Rapids, MI.