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Use our ATMs* to make deposits whenever it's convenient.

ATM Banking

Deposit checks
quickly and easily

Here's how to use Credit Union ONE's ATM Banking.

Mobile Check Deposit
Convenient Check Deposit in the palm of your hand using your smartphone or tablet.

Flexibility and convenience


Any time of day or night, you can quickly deposit your checks using a Credit Union ONE ATM or any ATM in the CO-OP Network. It's easy to find one near you. Then follow a few easy steps to scan and deposit your check on the spot. 

Try ATM Banking today.
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Related resources

How do I reset my Digital Banking password?

You can change your Digital Banking password by signing in to Online Banking or Mobile app and selecting the “Settings” menu widget. Navigate to the “Security” tab. Then select the pencil icon to change Password.

What are your hours? 

Please visit our Locations & ATMs page.

What is the phone number for 24-Hour Telephone Banking? 

800-423-3069

Can I open an account online?

New members can open accounts online. If you're an existing member, open new accounts through Online Banking.

Is my E-Statement secure and safe?

Your E-Statement is stored securely behind our Online Banking firewalls.

How do I reset my 24-Hour Telephone Banking PIN?

For Telephone banking, call 800-423-3069 anytime. Select 1 for Telephone Banking and select 1 again for Account Information. Enter either your member number or full Social Security number. To set the PIN, you will need to enter the last 4 digits of your Social Security number. After you enter the number, the operator will respond and say “PIN has expired." Continue with the process. The operator will then request you enter a new PIN. If you forget your PIN or would like to change it, the Member Contact Center can reset the PIN back to the last 4 digits of your Social Security number, allowing you to choose a new PIN when accessing Telephone Banking again.

How do I become a member of Credit Union ONE?

If you live, work, worship, or attend school in the State of Michigan, you are eligible for membership. You can apply online or by visiting one of our convenient branch locations.

Where do I go online to open an account?

New members can open accounts online. If you're an existing member, open new accounts through Online Banking.

Can I link my accounts to Quicken/Mint?

Online Banking is compatible with Intuit's Quicken and Quickbooks software as well as Mint.com. Features include managing and balancing accounts; budgeting and cash flow; debt reduction planning; and reviewing your entire financial portfolio. For more information on these products or for member support, please refer to the following links:  • Mint.com Help, • Quicken Technical Support; • QuickBooks Technical Support.

Where are your branches and ATMs located? 

Please visit our Locations & ATMs page.

How do I navigate through Online Banking? 

Enroll in Online Banking by clicking Log In and then Register Now, following the prompts. Once in Online Banking, use the menu widgets on the left-hand side to choose a feature you would like to use.  Watch this Online Banking Navigation Video to learn more.

How may I obtain a monthly statement?

Paper statements can be mailed to your address on file for a $2.00 monthly fee. Statements can be retrieved online electronically by accessing Online Banking, clicking on the “eDocs” menu widget and clicking on the “Statements” tab. There is no fee for e-statements. Members can view and print statements in Online Banking or Mobile app.

How do I update my contact information? 

You can update your contact information by signing in to Online Banking or Mobile app and selecting the “Settings” menu widget, then “Contact” tab.  You may update your home address, contact phone numbers, and email address.

What money management software is compatible with your Online Banking? 

Online Banking is compatible with Intuit's Quicken and Quickbooks software as well as Mint.com. Features include managing and balancing accounts; budgeting and cash flow; debt reduction planning; and reviewing your entire financial portfolio. For more information on these products or for member support, please refer to the following links:  • Mint.com Help, • Quicken Technical Support; • QuickBooks Technical Support.

How do I enroll in 24-Hour Telephone Banking?
 

To enroll in 24-Hour Telephone Banking, call 800-423-3069 anytime. 

How do I add an external account? 

Using Online Banking or Credit Union ONE Mobile App, click on "Transfers" menu widget.  Select the “Classic Transfers” tabClick the link to “add an external account.” Input external account information.  Click Save.  Complete immediate security identity verification.  Additionally, trial deposits will be made to external account. Validation of external account trail deposit amounts are required to complete adding of external account.  External account trail deposits typically take two business days.

What are you membership requirements?

You're eligible if you work, live, attend school or worship in Michigan. If you have out-of-state ID, we will need proof you meet the requirements. For example, a paystub showing your employer is based in Michigan, a rental agreement or closing documents with your Michigan address or a school ID will suffice.

How do I  change my address?

You can update your contact information by signing in to Online Banking or Mobile app and selecting the “Settings” menu widget, then “Contact” tab.  You may update your home address, contact phone numbers, and email address.

How do I reset my Online Banking password? 

We make it easy to enroll in Online Banking. For existing members who forget their username or password, click on "Forgot Username" or "Forgot Password" link to change them. The Member Contact Center can also reset existing enrollment to let you re-enroll and choose all new information.

How do I make a payment using 24-Hour Telephone Banking? 

Loan payments can be made through 24-Hour Telephone Banking if the funds are coming from a Credit Union ONE account. If funds are coming from another institution, payments can be made through Online Banking. Payments can also be made by calling our Member Contact Center at 800-451-4292.

How do I recover my username? 

We make it easy to enroll in Online Banking. For existing members who forget their username or password, click on "Forgot Username" or "Forgot Password" link to change them. The Member Contact Center can also reset existing enrollment to let you re-enroll and choose all new information. 

How do I find a shared branching center? 

Our Locations & ATMs page provides a full list. Shared branching allows Credit Union ONE members to use other non-Credit Union ONE credit unions to perform certain transactions. Credit Union ONE is required to perform the following transactions for guest credit union members:

• Account Inquiries
• Withdrawals
• Deposits
• Transfers
• Loan Payments
• Loan Advances
• Statement Prints

Any additional services offered are that discretion of Credit Union ONE. 

How do I enroll in Credit Union ONE Mobile Banking? 

Members can download the Mobile App at Google Play (Android) and Apple iTunes (IOS). Almost all online banking functions are available through the use of the new mobile application. New features include PIN sign in, Thumbprint Sign In, and Quick balance.

Credit Union ONE's mobile app can be downloading from.Once the mobile app is downloaded onto an Android and/or Apple mobile device, tap on the enroll option from the opening slide out menu. Once enrolled all available options for mobile banking will be displayed in the slide out menu. Click Here for the Credit Union ONE mobile app demo.

How do I use Credit Union ONE Mobile Banking? 

Members can download the Mobile app at Google Play (Android) and Apple iTunes (IOS). Almost all online banking functions are available through the use of the new mobile application.

Once the mobile app is downloaded onto an Android and/or Apple mobile device, tap “Sign up now” to register. Once registered all available options for the mobile app will be displayed through the widgets menu. 

What is your routing number?

Our routing number is 272479841. Sign up for direct deposit by providing this number and your 10-digit account number to your employer. If the information is needed in writing, we are able to provide a direct deposit letter.

How do I use mobile check deposit on Mobile Banking? 

Members can download the Mobile App at Google Play (Android) and Apple iTunes (IOS). Almost all online banking functions are available through the use of the new mobile application. New features include PIN sign in, Thumbprint Sign In, and Quick balance.

Credit Union ONE's mobile app can be downloading from. Once the mobile app is downloaded onto an Android and/or Apple mobile device, tap on the enroll option from the opening slide out menu. Once enrolled all available options for mobile banking will be displayed in the slide out menu. Click Here for the Credit Union ONE mobile app demo.

Where can I download your Mobile Banking app? 

Members can download the Mobile app at Google Play (Android) and Apple iTunes (IOS). Almost all online banking functions are available through the use of the new mobile application.

Once the mobile app is downloaded onto an Android and/or Apple mobile device, tap “Sign up now” to register. Once registered all available options for the mobile app will be displayed through the widgets menu. 

How do I close my Credit Union ONE account? 
 

To close a Credit Union ONE account, members can visit any Credit Union ONE branch or call us at 800-451-4292 and a check will be mailed to the address on the account for any remaining balance payable to the member.

Where do I go to find account info?

You can access your account through Online Banking, Mobile Banking, or Telephone Banking. Also, account information is available by calling 800-451-4292 or visiting a branch.

How do I set up alerts in Digital Banking?

Alerts can be set up in Online Banking or in the Mobile app by accessing the “Settings” menu widget and then the “Notifications” tab.  Alerts may be sent by text, email, or push notification.  See more information on types of alerts.

Does Credit Union ONE offer Wire Transfers? 
 

Credit Union ONE offers domestic wire transfer which must be done at a Credit Union ONE branch location; online wire transfers are not available.

What browsers work with Online Banking? 

Credit Union ONE's Online Banking is compatible with the newest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari. Please check with the browser maker on upgrade instructions. The Mobile app is supported on Android and Apple iOS devices.

Do you offer medallion or signature guarantee?
 

Yes, but please confirm by calling 800-451-4292 to find out if the location you wish to go to has one available and what documents you need to bring. All parties who need the signature guarantee must be current members.

How do I upgrade my browser to work with Online Banking? 

Browser information can be found on website > type browsers in search box > Credit union ONE Browser Support.  Browser requirements also found on last page of the Online Banking manual.  Browsers are Microsoft Edge, Google Chrome, Safari, and Firefox.

How can I access my accounts after Credit Union ONE hours?
 

Access Telephone Banking at 800-423-3069. The menu options will be different for every member based on the products the member has with Credit Union ONE. Members will use their own unique SSN/TIN and PIN to access the system. Both English and Spanich are available.

*Deposits can be made at all Credit Union ONE branch ATMs except Royal Oak Beaumont.