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Read the latest news from Credit Union ONE.
Written by:Credit Union ONE
October 28, 2019
Category: News

Credit Union ONE Hosts Shred Day in Macomb

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Ferndale, Michigan – The  Members of Credit Union ONE turned out for a free shred day held at the Macomb Township Branch on Saturday October 19th, 2019. Over three and a half tons of paper was collected and shredded on site during the three hours, and the members generously donated $293.00 dollars to Beaumont Children’s in Royal Oak.

Credit Union ONE hosts three to four shred day events a year which continue to be a very popular event. Credit Union ONE Member Joanne Haney brought material to shred and was pleased with the event. “ Never miss a shred day, an incentive to clean my files. Thank You Credit Union ONE”.

“Our Members realize the importance of these events, and they continue to participate and also to help Beaumont Children’s which is great”  said John Kozich, Vice President of Community Relations for Credit Union ONE. “ Our Members started asking about the plans for 2020, and where and when they will see the announcement about the spring shred days”.
 
Written by:Credit Union ONE
October 22, 2019
Category: News

Credit Union ONE Partners with Beaumont Children’s Radiothon

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Ferndale, Michigan – Credit Union ONE participated in the “ Turn up the Miracles” 104.3 WOMC Beaumont Children’s Radiothon held Thursday October 10th from 6:00 am until 7:00 pm. Credit Union ONE was the Tote Board sponsor along with having employees who volunteered to answer 16 pledge phones from 12:00 pm until 2:00 pm. Over $50,000 dollars was raised during the two hour time frame. For the day the Radiothon raised over $179,000, which was almost $20,000 over the goal. Each year the Radiothon raises funds for a particular need in the Children’s Hospital.

A great time was had by all of the participants and volunteers who worked the day in all areas to make it so very successful. “ We really enjoy and appreciate the opportunity to bring in our Employee volunteers, to work along with the dedicated Beaumont Employees who yearly stage this very successful event” said Judi Desilets, Director of Corporate Events. “ The opportunity to sponsor and to present a corporate donation from the Credit Union to the hospital at the event is very humbling” said John Kozich, Vice President of Community Relations. “ Our partnership with the hospital and the employees goes back over 40 years, so it is always good to be involved with something great like this”.
 
Written by:Credit Union ONE
October 03, 2019
Category: News

Credit Union ONE Hosts Shred Day in Grand Rapids

image to support article about Credit Union ONE Hosts Shred Day in Grand Rapids
Ferndale, Michigan – The  Members of Credit Union ONE turned out for a free shred day held at the Walker Branch in Grand Rapids on Saturday September 28th, 2019. Even a pretty steady rain throughout the morning did not stop over four thousand pounds of paper being collected and shredded on site during the three hours.

Credit Union ONE hosts three to four shred day events a year which continue to be a very popular event. Credit Union ONE Member Thomas Word said  “It felt good to have all that shredding done”. Other members were free to comment like Marc Bruggema who said  “Thank You for having a shred day”.

“Our Members realize the importance of these events, and they anticipate us having them in the spring and fall of the year” said John Kozich, Vice President of Community Relations for Credit Union ONE. “Our Members start asking about the next shred day locations and times soon after an event ends, and often while they are dropping stuff off that day”.
 
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If you're a media member, this information provides a summary of CUONE's origins and operations. If you have additional questions, please contact Donna Reid at Donna_Reid@cuone.org or 248-584-5088.

What fees are associated with my Credit Union ONE account?

Access a full list of our account fees.

What are your hours? 

Please visit our Locations & ATMs page.

Do you notarize? 

Credit Union ONE offers Notary services for members at no charge. Please visit any of our branch locations for this service. A notary public is an officer commissioned by the Michigan Secretary of State to serve as an unbiased and impartial witness. The most common function of the notary is to prevent fraud by attesting to the identity of a person signing a document. Notarization on a document certifies that the person whose signature is entered on the document personally appeared before the notary, established his or her identity, and personally signed the document in the presence of the notary.

How do I obtain my previous year tax information (1099 Form)?

If you earned $10 or more in interest in the previous year, you were mailed a 1099-INT form at the end of January. If you need another copy of your 1099-INT, please visit one of our branches. If you earned less than $10 in interest in the previous year, you will not receive a 1099-INT. However, the interest you earned is listed in your December statement, which can be viewed in Online Banking.

How do I become a member of Credit Union ONE?

If you live, work, worship, or attend school in the State of Michigan, you are eligible for membership. You can apply online or by visiting one of our convenient branch locations.

Where are your branches and ATMs located? 

Please visit our Locations & ATMs page.

How do I navigate through Online Banking? 

Enroll in Online Banking by clicking Log In and then Register Now, following the prompts. Once in Online Banking, click on the gray tabs and select requested items from the menus. For account history, click on the account name from the Account Summary page. If locked out of Online Banking wait 10 minutes for system to be reset (only once per day) or contact Credit Union ONE at 800-451-4292.

What are you membership requirements?

You're eligible if you work, live, attend school or worship in Michigan. If you have out-of-state ID, we will need proof you meet the requirements. For example, a paystub showing your employer is based in Michigan, a rental agreement or closing documents with your Michigan address or a school ID will suffice.

How do I find a shared branching center? 

Our Locations & ATMs page provides a full list. Shared branching allows Credit Union ONE members to use other non-Credit Union ONE credit unions to perform certain transactions. Credit Union ONE is required to perform the following transactions for guest credit union members:

• Account Inquiries
• Withdrawals
• Deposits
• Transfers
• Loan Payments
• Loan Advances
• Statement Prints

Any additional services offered are that discretion of Credit Union ONE. 

What is your routing number?

Our routing number is 272479841. Sign up for direct deposit by providing this number and your 10-digit account number to your employer. If the information is needed in writing, we are able to provide a direct deposit letter.

How do I change my address? 

In Online Banking, click on the Profile tab, and then Update Profile.  You can also visit a branch or call the Member Contact Center at 800-451-4292

I have moved and need to change my address?

In Online Banking, click on the Profile tab, and then Update Profile.  You can also visit a branch or call the Member Contact Center at 800-451-4292

How do I close my Credit Union ONE account? 
 

To close a Credit Union ONE account, members can visit any Credit Union ONE branch or call us at 800-451-4292 and a check will be mailed to the address on the account for any remaining balance payable to the member.

Where do I go to find account info?

You can access your account through Online Banking, Mobile Banking, or Telephone Banking. Also, account information is available by calling 800-451-4292 or visiting a branch.

What is a Garnishment?

A garnishment is a court order whereby a member's property or money are in possession or under control of another and applied as payment for their debt to a third party. A levy is a proceeding in which money is obtained for the payment of taxes that are past due. When members are served with a garnishment or levy, they must call and email Admin Services with the information and fax the documents to 248-584-5446. If the member questions a garnishment or levy, they can contact the filing court, the IRS, or the State of Michigan to file an objection. A phone number of the attorney will be in the account notes. By law, Credit Union ONE must follow the garnishment/levy orders.

My family member has passed away. How do I close the
account with Credit Union ONE? 

The procedure to close a deceased member's accounts vary depending on if there were joint owners, a beneficiary, if it was a trust, etc. Contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch for assistance.

What do I need to close my deceased parents account?

The procedure to close a deceased member's accounts vary depending on if there were joint owners, a beneficiary, if it was a trust, etc. Contact Credit Union ONE at 800-451-4292 or visit any Credit Union ONE branch for assistance.

Do you offer medallion or signature guarantee?
 

Yes, but please confirm by calling 800-451-4292 to find out if the location you wish to go to has one available and what documents you need to bring. All parties who need the signature guarantee must be current members.