FAQs

FAQs

Get answers to commonly asked questions

Fraud/Security

To protect yourself from fraud and scams it is important that you stay alert. Check your accounts often and be sure to report any unrecognized transactions. You can also stay up to date on common scams by watching/reading the news and using other resources provided by agencies such as the FBI, FTC and Social Security. Learn more here at our Security center

If suspicious activity is detected on your account, you'll instantly get an automated fraud alert via text. If we're unable to reach you through text, a Digital Voice alert will be sent to your mobile phone, home phone and email.

Automated fraud alerts allow instant two-way communication to quickly address questionable card activity. Confirm a valid transaction or stop a fraudulent one through simple text commands. 

Your E-Statement is stored securely behind our Online Banking firewalls.

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